Franchise Success Manager II

Toast · USA · Posted: 2026-10-28 · Source: Jobicy · Category: Support

Salary: 70,000 - 90,000 USD

Customer Support & Success

The Franchise Success Manager II (FSM II) supports a portfolio of Toast’s largest enterprise restaurant brands. You’ll partner with Senior Customer Success Managers (CSMs) to drive net revenue retention, build customer trust, and deliver a premium experience to every franchisee and location in your book of business. This role blends three areas of work: reactive…

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